Privacy Policy
Plain-language summary of what we collect through this site, why we collect it, and what we do with it. The placeholder text below is initial copy — the final reviewed version replaces the PRIVACY_COPY constant near the top of this file.
What this page covers
This Privacy Policy describes how Pivotmark — operated as the entity named in the footer of this site — collects, uses, retains, and protects the personal information you share with us through this website. It applies to information you submit directly (such as the questions you send through the /contact discovery form) and to information we collect automatically when you browse the site (such as basic server logs).
If you become a Pivotmark client, a separate engagement-specific data processing addendum will apply to information you share under that engagement and will take precedence over this page for that information.
What we collect
When you submit the /contact discovery form, we collect the fields you provide — typically your name, work email, company size band, and a short description of the AI outcome you want to advance. We store this submission in our internal lead-tracking system so the founder can review it before scheduling any session.
When you browse this site, our hosting provider records standard server logs — the page you requested, the response status, your IP address (truncated), and the user-agent your browser sent. We use these logs for security, abuse detection, and aggregate traffic measurement. We do not use third-party advertising trackers on this site.
How we use it
Information you submit through /contact is used only to evaluate whether a working session makes sense for the outcome you described, to follow up with you about it, and — if you proceed — to set up the engagement. We do not sell, rent, or share submitted information with third parties for their own marketing purposes.
Server logs are used to keep the site dependable and to detect abuse. We do not attempt to reconstruct individual browsing profiles from log data.
How long we keep it
Contact-form submissions are retained for up to 24 months unless you ask us to delete them sooner — you can reach us at the address listed in the footer to request deletion. Server logs are rotated according to our hosting provider’s standard retention window.
Your choices and how to reach us
You can ask us to confirm what we hold about you, correct it, or delete it. The fastest way to start that conversation is the same channel you used to send the original submission — reply to our follow-up email, or send a fresh message through /contact referencing the original. We respond within a reasonable window to every verified request.